Opanpan Door Industry’s relevant terms and conditions regarding the export of wooden doors and their raw materials
I. General Provisions
Purpose and Scope: This clause aims to clarify the rights, obligations and operating procedures of Opanpan Door Industry (hereinafter referred to as the “Company”) in the export of wooden doors and their raw materials, and is applicable to all customers and partners who have signed export contracts with the Company.
Applicable Law: The interpretation, validity and execution of this clause shall be governed by the laws of the People’s Republic of China. If international trade rules are involved, relevant international treaties, practices and laws and regulations of the destination country shall also be observed.
II. Product Range and Quality Requirements
Product Range: The wooden doors and their raw materials referred to in this clause include but are not limited to solid wooden doors, solid wooden composite doors, paint-free doors, fireproof doors, etc., as well as raw materials such as wood, hardware accessories, and coatings used in the production of wooden doors.
Quality requirements: The company promises that all wooden doors and their raw materials exported meet the following standards:
Meet national and industry quality standards;
Meet the safety, environmental protection and quality standards of the destination country/region;
Select high-quality raw materials to ensure that the products are durable, beautiful and environmentally friendly;
Pass necessary international certifications, such as ISO9001 quality management system certification, ISO14001 environmental management system certification, etc.
III. Price and payment terms
Price determination: The product price is subject to the export contract signed by both parties, including but not limited to costs, taxes, freight, insurance, etc. The company has the right to adjust the price according to factors such as raw material price fluctuations and exchange rate changes, but it must notify the customer in advance and obtain consent.
Payment method: The customer must pay the payment in accordance with the payment method and term agreed in the contract. Common payment methods include wire transfer, letter of credit, etc. The company reserves the right to ship after receiving the full amount.
IV. Delivery and transportation
Delivery time: The company shall complete production and arrange delivery according to the delivery time agreed in the contract. In the event of force majeure leading to delivery delays, the company shall promptly notify the customer and negotiate a solution.
Mode of transportation: The mode of transportation is determined by negotiation between the two parties, and the company can provide a recommended transportation plan. The risks and costs incurred during transportation (unless otherwise agreed) shall be borne by the customer.
Packaging requirements: The company is responsible for packaging the products in accordance with international standards to ensure that the products are not damaged during transportation. Special packaging requirements must be notified to the company in advance and confirmed.
V. Inspection and acceptance
Factory inspection: The company conducts quality inspection before the product leaves the factory to ensure that the product meets the quality standards agreed in the contract.
Destination inspection: The customer has the right to inspect the product at the destination. If the product does not meet the quality standards agreed in the contract, the customer shall notify the company in writing within a certain period after receiving the goods (the specific period shall be determined by negotiation between the two parties) and provide relevant evidence. The two parties shall negotiate and resolve the issue in accordance with the contract.
VI. After-sales service and claims
After-sales service: The company provides after-sales service within a certain period (the specific period and content shall be subject to the contract), including but not limited to product consultation, maintenance guidance, etc.
Claim processing: If the product quality problem is caused by the company, the customer has the right to file a claim with the company. The claim application should be accompanied by a detailed description of the problem, evidence, claim amount and other information. The company will process and respond to the claim application as soon as possible after receiving it.
VII. Confidentiality Clause
Both parties shall keep confidential the commercial secrets, technical information and other information obtained from the other party during the cooperation process, and shall not disclose them to third parties without the written consent of the other party.
VIII. Liability for Breach of Contract
Any party that violates the provisions of this clause shall bear the corresponding liability for breach of contract, including but not limited to compensation for the direct economic losses and reasonable expenses suffered by the other party.
IX. Dispute Resolution
Any dispute between the two parties arising from the implementation of this clause shall first be resolved through friendly negotiation; if the negotiation fails, it may be submitted to the People’s Court of the company’s location for litigation.
X. Others
Modification and Supplement: Any modification or supplement to this clause shall be made in writing and shall take effect after being signed and sealed by both parties.
Effective Conditions: This clause shall take effect from the date of signature and seal by both parties and shall be valid until the date of completion of the contract.
Opanpan Door Industry reserves the right of final interpretation of this clause. If you have any questions or need further information, please contact the relevant department of the company.